A resident of Hyderabad found a worm “crawling” in a Cadbury Dairy Milk Chocolate bar that he bought from a store at a metro station in the city. Taking to social media platform X, Robin Zaccheus posted a video, which has gone viral.

Zaccheus posted the video along with the receipt of the Rs 45 chocolate he purchased from Ratnadeep Retail store at Ameerpet metro station in the city. Expressing concern about “quality checks” on products nearing expiration, Zaccheus questioned the responsibility for potential public health hazards in his tweet. The incident, which occurred two days ago, garnered attention and comments from various users, prompting a response from Cadbury.

“Found a worm crawling in Cadbury chocolate purchased at Ratnadeep Metro Ameerpet today.. Is there a quality check for these near to expiry products? Who is responsible for public health hazards?” Zaccheus wrote on X.

Cadbury, in a standard reply in the comments section, apologised for the “unpleasant experience” and emphasised their commitment to maintaining the highest quality standards. The company requested Zaccheus to share his contact information to address the matter.

The post by Zaccheus quickly went viral, with netizens urging him to initiate action against the authorities. One user suggested legal action, stating, “Sue them and claim compensation.” Another user highlighted the importance of checking for double-wrapping on chocolates, suggesting that the absence of double-wrapping might have allowed the worm to infiltrate. The user also advised others to inspect products and verify expiry details before consumption.

Source : The Indian Express Feb 11th 2024